Returns & Exchanges
At Bally Global, we are committed to your satisfaction and offer a seamless return process for all unworn fashion items within 30 days of delivery. All products must be returned in their original packaging with tags attached to be eligible for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original box and include the printed return slip provided by our portal to ensure accurate processing.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing