Frequently Asked Questions
Everything you need to know about shopping with Bally Global
What is the standard shipping timeframe for international orders?
We offer worldwide shipping. International orders typically arrive within 7-14 business days, depending on your location and custom clearance processes.
How can I track my order status?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return policy for fashion items?
We accept returns within 30 days of purchase, provided the items are unworn, have all original tags attached, and are in their original packaging.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend comparing your body measurements to our chart to ensure a perfect fit before placing an order.
Which payment methods do you accept?
Bally Global accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are the materials used in your collections sustainable?
We are committed to ethical fashion. Many of our collections utilize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.